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Most asked questions

Help article

Can I use Veygo on my practical test?

Yes. You may be asked to take a copy of your Certificate of Insurance with you, which is available to download as a PDF document within your Veygo account. Please login, select My account and then Purchases. Important: if you pass your test, the policy will no longer be valid…

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Help article

Why isn’t my policy showing on MID?

It takes up to a week for the cover to show on the Motor Insurance Database. There should already be an insurance policy on the car if you’re sharing a friend or family member’s car. If there isn’t a policy in place, your cover won’t be valid. Please follow the…

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Help article

How do I extend my policy?

Although we don’t currently offer policy extensions, you can quickly take out a new policy online. We save your details to make the process even easier the second time around, just make sure you log in first!

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© 2023 Tŷ Admiral, David Street, Cardiff, CF10 2EH. Veygo by Admiral Veygo by Admiral is a trading name of Able Insurance Services Limited (Reg No: 2890075) is a subsidiary of Admiral Group plc and is authorised and regulated by the Financial Conduct Authority (Firm reference number: 311649). These details can be confirmed by visiting the Financial Services Register, www.fca.org.uk/register. Able Insurance Services Limited acts for, and on behalf of, other regulated insurance companies. Further details may be provided on request.

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