Learner driver insurance

No. Dual insurance is when the same person has two active policies on the same vehicle. As long as you’re not named on the car owner’s policy, or any other policy covering the car you want to learn in, you will not affect the existing cover and it won’t be dual insurance.

No. Learner driver insurance provides you with your own separate insurance for the car. Any claims you make won’t affect the car owner’s no claims bonus, so they don’t need to declare it on their insurance.

There’s a compulsory excess of £250 on our insurance if you need to make a claim. The excess for a windscreen claim can be found in your insurance policy schedule, within your account.

Any driver over 21 who has held a current and valid full licence for at least three years (from countries in the EU and EEC) can supervise a learner driver. They must be qualified to drive the type of vehicle the learner is practising in, so an automatic licence holder cannot supervise someone in a manual vehicle.

Yes. You may be asked to take a copy of your Certificate of Insurance with you, which is available to download as a PDF document within your Veygo account. Please login, select "My account" and then "My documents". Important: if you pass your test, the insurance will no longer be valid as it only covers provisional licence holders, so you won’t be able to drive home from the test centre. You’ll then be able to quote for our temporary cover if you continue sharing the car. Good luck!

Although we don’t currently offer insurance policy extensions, you can quickly take out more insurance online. We save your details to make the process even easier the second time around – just make sure you log in first!

Yes. You can cancel your insurance policy via your account. Just go to My Documents, select the insurance policy you wish to cancel and hit End Policy. If your policy is over 30 days, you will get a pro-rata refund. If your insurance policy is 30 days or less, there won’t be any refund due. For full terms and conditions, check out the learner driver insurance policy book.

Follow our step by step article on how to cancel your insurance policy.

We would love to cover everyone but unfortunately, our underwriting criteria means that sometimes we can’t offer insurance to somebody. We can’t give specifics, but it’s made up of lots of different factors, like car, age, experience and much more. Also, we don’t offer cover for outside of Great Britain, drivers with a non-GB licence or non-GB residents. To save you some time, our Customer Care team will be unable to provide further info on reasons for being declined cover. Sorry! 

No, our insurance is only valid in England, Scotland and Wales.

We’re an online only business so we don’t have a number for you to call, but you can email us, and we’ll aim to get back to you within 15 minutes.

Find out how to contact us.

You can also contact us via Facebook Messenger or tweet us @VeygoUK.

Yes it does. It takes up to a week for the cover to show on the Motor Insurance Database. There should already be an annual insurance policy on the car if it’s learner driver insurance or if you’re sharing a friend or family member’s car. This is an insurance policy and if an annual insurance policy isn’t already in place, your cover won’t be valid.

Our learner insurance doesn’t count towards your no claims. But on the bright side, if you do need to make a claim, it won’t impact the car owner’s no claims bonus. 

Yes. If you’re doing private practice outside of your lessons it’s compulsory to take out learner insurance. If you’re only driving with a qualified instructor, your insurance will usually be covered as part of the price of your lesson. 

We only offer cover for learner driver’s borrowing a friend or family member’s car. 

Once you pass your driving test, your learner insurance is no longer valid. Here’s what to do if you still have an active learner policy.

This may be a viable option depending on your insurance policy. But it can be very costly and some insurers don’t allow it. Our learner insurance is designed to sit alongside your existing insurance and it won’t affect your no claims bonus.