Make a claim articles

Help with making a claim

Why reporting an incident fast matters

Accidents happen – From a scrape in a car park to a bump in traffic. In the unfortunate event where an incident happened, we’re here to take the additional stress out of the situation.

It is important to report the incident quickly after the event has taken place and by providing us with as much information as possible, we’ll be able to get your claims resolved that bit quicker.

What makes a successful claim?

1. Report it – Every time

Not sure whether you’ll claim? Tell us anyway. Reporting every incident ensures our dedicated team can guide you from the very start. Even small details can make a big difference later.

2. Tell us fast

Timing matters. Let us know within the first 24 hours, and we can act quickly to support you, protect your position, and get your claim moving without delay.

3. Gather information

The more you collect at the scene, the smoother your claim will be. Details about other drivers, passengers, witnesses, and vehicles help us resolve your claim faster and more effectively.

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