Please contact us via our contact form.

Need an update on your claim? Sorry if you haven't heard from us. Contact us via our form, include your claim reference in the subject box and we'll tell you exactly what's going on. We aim to get back to you within 1 working day.

Call our provider, Autoglass, on 0333 220 2025 or book an appointment online: https://www.autoglass.co.uk/ideal/damage/ins/admiral/ Whether you need a repair or replacement, they'll arrange excess payment with you.

If your vehicle is not drivable as a result of an accident, we'll recover it at any hour of the day. Our telephone number is 0333 016 5112. Our working hours are Monday to Friday, between 8am to 5pm. If you need your vehicle to be recovered outside working hours:…

Before Purchasing: What is Temporary Cover? We offer two kinds of temporary cover: Cover for the vehicle owner on their own car Cover to share a friend or family member’s car Our temporary cover insurance can range from just 1 hour up to 60 days. If you’re sharing the car,…

There are a few reasons why we might not be recognising your registration. Firstly, please note that we do not provide cover for import vehicles, camper vans or if your vehicle is over 40 years old. You can check whether your vehicle has been imported here. Please also ensure that…

Uh oh! Not to worry! We can’t make changes to policies, so the policy will need to be cancelled. The sooner you tell us, the better. Use our contact form and we’ll be able to help you out. Remember to include the driver’s full name (the incorrect and correct versions),…

Congratulations! Now you’re fully qualified, your Learner Driver policy is no longer valid, so it’ll need to be cancelled. Please see our 'How can I cancel my policy?' FAQ for instructions on how to cancel. If you would like to buy another policy with us as a fully-qualified driver, please…

No problem, here’s how, it's really easy Sign in Click into your account from the top right hand of the screen My Profile Edit my profile Change what you need on each page Click on the button to check your licence again and that’s it, done! If you have an…

If you’ve recently passed your test, click here. And congratulations. If you need to change your name, email address or licence from automatic to manual (or vice versa) we can give you a hand with that. Use our contact form remember to include the driver’s full name, date of birth…