Here's how to report an incident (please note this can only be done via web browser and is not currently available on our app): Sign in Click into your account from the top right hand of the screen Go to Purchases Select View on the relevant policy Click 'Start a…
Discover a whole new driving experience with Veygo New Driver! Whether you're a first-timer or seeking a different way to navigate the roads, our app is here to elevate your journey. In this guide, we'll take you through straightforward steps to set up your Veygo New Driver policy, preparing you…
Discover a whole new driving experience with Veygo New Driver! Whether you're a first-timer or seeking a different way to navigate the roads, our app is here to elevate your journey. In this guide, we'll take you through straightforward steps to set up your Veygo New Driver policy, preparing you…
We want to make sure it's as easy as possible for everyone to use our products and services. We are continuously trying to improve our accessibility for people who have disabilities, long term health conditions, or are struggling with challenging times. Extra Support Please let us know if you have…
Like previous years, we have some restrictions in place around Christmas and New Year in relation to our temporary car insurance, which you may want to factor into your plans. If you’re buying cover for the period of 16th December until 1st January, you’ll be unable to buy hourly policies.…
Whilst the Motor Insurance Database is usually updated within 24 hours, it can take up to a week. In the meantime we would advise you to please make sure you have your documents with you at all times as proof of your cover. If you are borrowing a car, then…
We don’t currently offer insurance policy extensions, but you can take out more insurance online in next to no time. We save your details to make getting a quote even easier the second time around. Just log in, and you’re ready to roll! If you'd like to repurchase on the…
Veygo learner driver insurance does provide cover for your practical driving test. You may be asked to take a copy of your certificate of insurance with you, which is available to download as a PDF document within your Veygo account. To view this, please log in, go to ‘My account’…
How will my complaint be handled? If you need to make a complaint, we want the process to be as straightforward as possible, our aim is to: Make it simple for you to tell us about your complaint Conduct a full investigation Give your complaint careful consideration Provide you with…
Making a complaint can be stressful. This is why we give two options for you to choose which suits you best. Complete our contact form Write to us at: Veygo By Admiral David St Cardiff CF10 2EH