If your vehicle doesn’t need a recovery

Here’s how to report an incident (please note this can only be done via web browser and is not currently available on our app):

• Sign in
• Click into your account from the top right hand of the screen
• Go to Purchases
• Select View on the relevant policy
• Click ‘Start a claim’

This will take you to another tab to start your claim questionnaire. Please answer all the questions and be sure to click ‘close chat’ at the end to submit your claim.

Once you’ve submitted your claim, our claims team will be in touch with you within 3 days to discuss the next steps.