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With everything changing so quickly, let’s all do our bit by keeping an eye on the latest government advice.
Since lockdown began we wanted to support the NHS who were doing so much for all of us, so we offered a 75% discount to make sure they could get to work as safely and cheaply as possible.
It’s been such a tough time for everyone and we’re delighted to have saved NHS workers over £50,000…it was the least we could do.
This isn’t an easy time for anyone, but we’re doing everything we can to keep things running as normal for you.
We are all working from home, which means that we don’t currently have an option for you to speak to us by phone. You can still contact us via online chat by clicking on the Help or speech icon at the bottom of any help centre page. Or you can contact us via email at firstname.lastname@example.org.
We’re open Monday to Friday: 8:30am – 5:00pm (we will be unavailable 12pm – 1pm daily).
Just let us know if you are unable to use the insurance you have purchased, because of COVID-19, and we will cancel the insurance and issue you with a credit code for the remaining time, from your point of contact. You won’t be charged the usual £10 cancellation fee.
Right now, the discount is only available to staff with an NHS badge. Although, we are working hard to find ways that we could support the wider health service… you will be the first to know if this is possible.
We are working from home at the moment to keep safe and help reduce the spread of COVID-19. This means we're not able to print your documents. But don't worry, we'll email all your documents to you after you purchase so you can access them whenever you need.
In light of the UK Government’s recent announcement regarding non-essential travel and the continued uncertainty surrounding the impact of the COVID-19 outbreak on businesses, we have made the decision to not take new rental bookings for the forseeable future.
The situation is rapidly evolving and so our plans may change. When they do, we’ll let you know. Don’t worry, as soon as it safe, we’ll be back.