What is a Cover Note?
Learner driver insurance
Looking forward to losing those L plates? It doesn’t matter if you pass your test in one month or six… if you have a provisional licence and want to get behind the wheel, we’re here to support you with our flexible pay-as-you-go car insurance.
New driver insurance
Passed your test but struggling to find affordable car insurance? We know it’s tough and that’s why we’ve introduced new driver cover that is fairer, less hassle and commitment free.
Temporary car insurance
Need flexible car insurance by the hour, day or week… or perhaps even longer? You can get immediate pay-as-you-go cover on your own car, or someone else’s, online and through our app. You even have the option of a one-off policy or a rolling monthly subscription, so you only pay for what you need. Say yes to good times, wherever they take you.
Just go in three quick steps:
Tell us the vehicle’s registration and who owns it.
Fill in your details and driving licence number.
View your tailored quote and pay for it online. Once paid, your cover starts immediately or whenever you want.
Guides, articles and inspiration
Driving Without Insurance
FAQs about temporary car insurance‘
How do I cancel my subscription policy?
- Sign in
- Click into your account from the top right hand of the screen
- Go to Purchases
- Select “View” on the policy that needs cancelling
- Click “Cancel Subscription” inside the Actions box
- Click “End of current cycle” in the side menu – if you want your policy to end at the end of the current cycle OR Click “Immediate Cancellation” – if you want your policy to end immediately
- Select a reason for cancelling
- Click “Cancel subscription”
How do I cancel my one off policy?
Here’s how to cancel (it’s really easy!):
· Sign in
· Click into your account from the top right hand of the screen
· Go to Purchases
· Select “View” on the policy that needs cancelling
· Click “Cancel policy” inside the Actions box
· Click “Cancel policy” in the popup
If your policy hasn’t started yet, you will receive a full refund.
If your policy has already started, we’ll recalculate the price based on a shorter policy and refund the difference. If any refund is due, this will be returned to the original payment method automatically within 3 to 10 days.
Please see your Policy Booklet for our Cancellations policy.
Why am I not allowed to purchase cover even though I have completed a quote?
I’ve passed my test so how can I change the licence type connected with my account?
Now you’re fully qualified, your Learner Driver policy is no longer valid so it’ll need to be cancelled. Please see our ‘How can I cancel my policy?’ FAQ for instructions on how to do this.
But you can now upgrade! (Please do this via the website rather than the app.)
Then you’ll have the option to upgrade your account and change your licence type.
How do I get a quote?
You can get a quote with Veygo here.
You’ll be able to enter in all your details quick and easy and be able to get a quote in no time! Unfortunately our agents cannot provide quotes over the phone or by email.
I need to change my title, middle name, private registration or the alternative insurer
No problem, we can do this for you, use our contact form here, remember to include the driver’s full name, date of birth, postcode and what the change is.
Why is my registration not showing as insured on MID?
Whilst the Motor Insurance Database is usually updated within 24 hours, it can take up to a week.
In the meantime we would advise you to please make sure you have your documents with you at all times as proof of your cover.
If you are borrowing a car, then the vehicle must have a main insurer so there should already be a form of insurance showing. If the vehicle does not have main insurance then this insurance is invalid and will need to be cancelled.
Why is my registration not being recognised when trying to obtain a quote?
There are a few reasons why we might not be recognising your registration. Firstly, please note that we do not provide cover for import vehicles, camper vans or if your vehicle is over 40 years old.
You can check whether your vehicle has been imported here.
Please also ensure that you have registered your vehicle with the DVLA and that you have definitely entered your registration correctly when getting a quote with us – we know how easy it is to mistake a 1 for an I or a 0 for an O!
You can check whether your car is registered with the DVLA here.
Please be aware that if your vehicle is a brand new vehicle, it can take up to a month for our registration recognition provider to update their systems. If your registration has recently changed, please contact us via email for further information on how to get a quote. Please see our ‘How Do I Contact Veygo?’ FAQ for our contact details.