Refer a Friend Terms and Conditions
These terms and conditions govern our Refer a Friend programme (“Referral Programme”). By participating in the Referral Programme, you agree to these terms.
1. How the Referral Programme Works
If you refer a friend using your unique code:
Your friend will receive £10 off their first eligible policy
You will receive a £10 referral reward once your friend’s first eligible policy has been completed
Referral rewards are applied as a discount against the purchase of an eligible policy and are not redeemable for cash.
2. Eligibility
To participate in the Referral Programme:
To refer, you must have either previously purchased a policy, or have an active policy
Your friend must be a new customer who has not previously purchased a policy through us
Both you and your friend must meet any eligibility requirements applicable to the policy being purchased.
The Referral Programme currently applies only to eligible short term cover policies. Subscription products are currently excluded.
3. Friend Discount
Your friend will receive:
£10 off their first eligible policy purchased using a valid code.
The policy premium must be at least £11 before the referral discount is applied.
The referral discount cannot be exchanged for cash or any alternative benefit.
4. Referrer Reward
As the referrer, you will receive:
A £10 referral reward after your friend’s first eligible policy has been completed
The reward will be added to your account and can be used towards a future eligible policy
To redeem a referral reward:
Select an eligible policy type
The policy premium must be at least £11 before the reward is applied
Only one referral reward can be used per policy purchase
Referral rewards have no cash value and cannot be transferred to another person
5. Referral Limits
The following limits apply:
A maximum of 30 successful referrals may be made using a referral code within any calendar month
We reserve the right to withhold, cancel or remove referral rewards where we reasonably believe a referral code has been shared publicly, used fraudulently, or used in a manner inconsistent with these terms
6. Combining Discounts
Referral discounts and referral rewards cannot be combined with other promotional codes, discount codes, offers or incentives.
Only one discount or reward may be applied to a policy purchase.
7. Cancellations
If a referred friend’s policy is cancelled before the policy ends:
The referrer will not receive the £10 referral reward
Any pending referral reward will not be applied to the referrer’s account
8. Refunds
Where a policy purchased using a referral discount is eligible for a refund:
Any refund will be calculated based on the amount actually paid by the customer
The £10 referral discount will not be refunded
Refunds will be calculated in accordance with our standard cancellation and refund policy in force at the time
For example, if a policy costs £20 and a £10 referral discount is applied, any refund will be calculated based on the £10 paid by the customer, subject to our normal refund rules.
9. Fraud, Abuse and Misuse
We reserve the right to refuse, withhold, cancel or recover referral discounts and rewards where we reasonably believe that:
The Referral Programme is being abused
Referrals are not genuine
Any activity is fraudulent, misleading or otherwise breaches these terms
Our decision regarding eligibility for referral rewards will be final.
10. Changes and Withdrawal
We may amend, suspend or withdraw the Referral Programme at any time without notice where reasonably necessary to do so.
Any changes will not affect referral rewards already earned in accordance with these terms unless fraud, abuse or misuse is identified.
11. General
The Referral Programme is subject to our general Terms and Conditions and Privacy Policy.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
These terms and conditions are governed by the English Law and are subject to the exclusive jurisdiction of English and Welsh courts.