Onboarding Steps:

Step 1: Pass your driving test

To access the New Driver Insights, you’ll need to have passed your driving test while having an active Learner + New Driver policy with Veygo.

Step 2: Download the Veygo by Admiral app from the Play Store

After you pass your driving test, we’ll send you an SMS with a link to download the Veygo by Admiral app.

All you need to do is download Veygo by Admiral, wait for it to download and then click ‘open’ to enter the app. Once you are in the Veygo by Admiral, just click ‘Log in’.

Device Activation steps:

Step 1: Click ‘Activate my policy’

Step 2: Click ‘Yes’ on device selection screen

By doing this you will be confirming that this is the device that you will have with you, and be tracking trips with.

App permissions steps:

Step 1: Location Permissions ‘While Using the App’

New Driver requires your a few permissions to be able to accurately score your driving. When you get to this screen first click Enable location ‘While using the app’, and then when the pop up appears select While Using App & Precise. You will then see the ‘Don’t Miss Your Trips’ Pop up where you will need to go to your phone settings and set location to ‘Allow all the time’.

Step 2: Physical Activity Access

New Driver uses motion data to accurately detect that you are moving in a vehicle rather than walking or running. When you see the click ‘Allow ‘Physical Activity’’, it will trigger a pop up. You will then need to click ‘Allow’, to be able to record your drives.

Step 3: Allow Nearby Devices

New Driver needs ‘Nearby Devices’ to determine when to start recording a trip. When you click on ‘Allow Nearby Devices’, it will trigger a pop up. You will then need to click ‘Allow’, to be able to record your drives.

Step 4: Allow Notifications

New Driver will send you notifications when trips are not recording. You will then need to click Allow, to be able to receive notifications. You can configure the notifications that you receive in your phone Settings later.

Step 5: Allow ‘Run In Background’

New Driver will send you notifications when trips are not recording. You will then need to click Allow, to be able to receive notifications. You can configure the notifications that you receive in your phone Settings later.

Step 5: Click ‘Confirm’ and you’re all set

That’s it you’re done! Just hit confirm and start driving.

The post Veygo Learner + New Driver Android Install Guide appeared first on Veygo.

Onboarding Steps:

Step 1: Pass your driving test

To access the New Driver Insights, you’ll need to have passed your driving test while having an active Learner + New Driver policy with Veygo.

Step 2: Download the Veygo by Admiral in the App Store

After you pass your driving test, we’ll send you an SMS with a link to download the Veygo by Admiral app.

All you need to do is download Veygo by Admiral, wait for it to download and then click ‘open’ to enter the app. Once you are in the Veygo by Admiral, just click ‘Log in’.

Device Activation steps:

Step 1: Click ‘Activate my policy’

Step 2: Click ‘Yes’ on device selection screen

By doing this you will be confirming that this is the device that you will have with you, and be tracking trips with.

App permissions steps:

Step 1: Location Permissions ‘While Using the App’

New Driver requires your a few permissions to be able to accurately score your driving. When you get to this screen first click Enable location ‘While using the app’, and then when the pop up appears select Allow While Using App.

Step 2: Location Permissions ‘Switch location to ‘Always Allow’’

Once you do step 1, the second location permission will become clickable. You will then need to change the location permissions to ‘Always Allow’, for the app to record trips.

Step 3: Motion & Fitness Activity Access

New Driver uses motion data to accurately detect that you are moving in a vehicle rather than walking or running. When you see the click ‘Allow ‘Motion & Fitness Activity,’ it will trigger a pop up. You will then need to click ‘OK’, to be able to record your drives.

Step 4: Allow Notifications

New Driver will send you notifications when trips are not recording. You will then need to click Allow, to be able to receive notifications. You can configure the notifications that you receive in your phone Settings later.

Step 5: Click ‘Confirm’ and you’re all set

That’s it you’re done! Just hit confirm and start driving.

The post Veygo Learner + New Driver iOS Install Guide appeared first on Veygo.

The post Does the score update immediately after driving? appeared first on Veygo.

What do I need to do?

If you already have the ‘Veygo by Admiral’ app:

• You may be prompted to update the app—please make sure you do so
• Allow the permissions needed when prompted by the app
• Once your app is updated, delete the old Veygo New Driver app from your phone

If you don’t have the ’Veygo by Admiral’ app:

• Download the ‘Veygo by Admiral’ app from the App Store or Google Play
• Log in using your existing details
• Once you’re all set up, delete the old ‘Veygo New Driver’ app from your phone

Why is this important?

If you don’t delete the ‘Veygo New Driver’ app after switching, your trips may be recorded twice, which could negatively impact your driving score. You’ll have 14 days to make the switch before the ‘Veygo New Driver’ app is deactivated.

What happens if I don’t update my app?

If you don’t move over to the new Veygo app, your journeys won’t be recorded properly, which could affect your policy and ability to remain on cover.

Need further info?

Please see the installation guides here for iOS and here for Android.

The post Why do I need to change my New Driver app? appeared first on Veygo.

If you have a Learner + New Driver policy, your No Claims Discount or No Claims Bonus starts to build from the day we confirm you’ve passed your test.

After 12 months of driving without any accidents, you can request a certificate via the contact form.

The post How can I earn a No Claims Bonus on New Driver? appeared first on Veygo.

If you have a Learner + New Driver policy it will only track your trips after passing your driving test.

The post Will the app track my trips even I do not have a New Driver policy? appeared first on Veygo.

1. Open the trip in question
2. Tap ‘Reclassify Trip’
3. Select the icon that best represents your mode of travel (e.g., train, bus, passenger)
4. Click ‘Continue’ to save the changes

Please use this feature responsibly, as frequent misclassification may lead to further investigation. Your scores should be recalculated immediately.

The post What if the app records a trip incorrectly? appeared first on Veygo.

The post highway redirect appeared first on Veygo.

Learner + New Driver Insurance is specifically designed to provide you a seamless transition to Full Licence coverage without having to switch policies.

When you pass your driving test, our database updates your licence type using the pass date from your pass certificate. This process can take up to three weeks. You don’t need to inform us that you’ve passed your driving test, but if you prefer, you can notify us from your account page.

To keep your Learner + New Driver Insurance policy active after passing your test, you must download and activate the Veygo App when we ask you by SMS. The app monitors your driving behaviour, and provides you a driving score based on how safe you drive. We will review your price every 3 months based on your driving score, the better you drive the less you pay.

The post What happens with my Learner + New Driver cover when I pass my test? appeared first on Veygo.

Unfortunately if you have purchased a policy and find out later that your device is not compatible, you will either need to login and track your journeys from a compatible device, or cancel your policy.

The post What if my device is not compatible? appeared first on Veygo.